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Who Is The Best Virtual Receptionist Company

Published Jul 18, 24
5 min read


Very suggested. We used this solution for years. Really professional, easy to utilize and manage would advise without doubt. The service given by OfficeHQ is specialist. The backend system is instinctive and satisfies our organization requirement for overflow calls. Most notably the operators are based in Australia. I would suggest any type of small company seeking a digital reception to take into consideration the solution supplied by OfficeHQ.

As a local business, every new organization lead counts. Being used OfficeHQ, we're confident that not one of our useful leads will be missed despite the moment of day. We like the versatile service offering and locate it to be a cost-efficient way to use 24/7 function to our clients.

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Would certainly advise them to others. We have actually partnered with OfficeHQ to provide our callers pleasant assistants to handle our phone calls when our group are hectic, as an actual individual is a lot far better to talk with than voicemail we find! We use their solution for certain job sales lines, the office line and mobiles when we are in conferences or onsite predominantly.

They gladly and properly handled much of my calls when we were a little short-staffed. Great solution. Thanks. We have been utilizing OfficeHQ for a number of years now. Their solution and reliability is essentially foolproof. In our capacity of a healthcare company, having all unanswered calls obtained as messages in real-time as emails is invaluable.

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Extremely tailored, versatile to fit our company demands. Well worth it! In the start-up phase for my regulation practice, I selected a digital function service to stay clear of the expenses of a full time receptionist. There was some preliminary apprehension around whether the arrangement would be smooth and whether a high standard of call experience for my clients might be kept, yet it's been fine.

OfficeHQ have made a greatly positive difference to our business for the previous 18 months. They also supply your service with a contact number and are wonderful for legimitising virtual/online services (and naturally others as well). I very recommend them must you require a part-time reception source. As a small and active team, we don't have capacity to manage brand-new lead call often.

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Telephone calls are answered by friendly, well-spoken virtual assistants and we get timely emails including the brand-new telephone call details. Has actually been extremely handy for our small company specifically with staff taking leave or when they are off ill.

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Our company runs a very active telephone call centre and we utilize OfficeHQ for call centre overflow to take those calls we're unable to promptly handle. We have actually located the solution to be definitely seamless with all calls being addressed on a really timely basis with instantaneous messaging and real-time reporting.

The procedure of setting up our firms was so simple and the consumer solution is wonderful. Having used your solution continuously for 15 years (because 2007), OfficeHQ has genuinely set the benchmark for this sector.

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Thank you for the years and years of high quality service you have actually provided my service. 100% suggested a remarkable solution and super-friendly staff.

Consumers often qualify our service by calling us prior to they schedule, so it is sales crucial that our phone is always addressed properly and immediately. OfficeHQ does that for us when we are remote to the office.

That ultimately never took place, as the solution from the operatives in this firm have been so excellent that they have basically come to be component of the FireCrunch group. The virtually instant relay of consumer calls by e-mail and message to our area operatives allows us to respond to consumer queries quickly, plus the kind system established allows direct packing to the FireCrunch CRM without any guidebook transfer required by FireCrunch.

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I engaged with OfficeHQ when I started my specialist solutions firm in March 2008. I could be anywhere in the world and be certain a real person would be there to take a call from a customer.

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I very recommend OfficeHQ. As I move into retirement, I am very happy for the support from the team at OfficeHQ.

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We have actually been using OfficeHQ for over one decade and it's such a bonus offer to be cost-free of staffing headaches, such as when they call sick. With OfficeHQ as component of our group, there is constantly a person readily available to address phone calls. OfficeHQ makes sure telephone calls to human resources National are addressed 24-hour a day, 365 days a year.

I have actually been exceptionally happy with their service over the previous 18 months. We are a very active realty firm that needs quick and efficient service for all of our calls. From taking residential or commercial property enquiries, to supplying details about "open for examinations" to buyers, OfficeHQ has had us covered.

Highly suggest this service! OfficeHQ gives us the capability to do what we do best, both in the facility and off-site. We're assured in recognizing we'll never miss out on an essential phone call or prospective visit, all for a fraction of the price of having our very own assistant. I have actually just recently opened a new physio clinic and the group at OfficeHQ have actually been just exceptional to handle.

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I might not rate OfficeHQ and their solution highly sufficient. We have actually been working with OfficeHQ for over 8 years. We are no much longer interrupted with phone calls, clients' information are taken precisely after that you can choose e-mail or SMS notice.

Well done OfficeHQ, we would be lost without you! Quit Sound Windows has been utilizing OfficeHQ for numerous years.

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